Frequently Asked Questions

Yes. All solutions can be operated completely on-premise. Alternatively, we use German/European cloud providers (e.g., C5-certified), ensuring data security and control are maintained.

We work project-based and transparently. No subscription or per-seat models. The implementation belongs to you; optionally, maintenance or further development can be added.

No. We can start with incomplete or heterogeneous data. Where necessary, we handle data cleansing & harmonization (Service Data Integration) to create a solid foundation.

Our solutions are containerized (Docker/Kubernetes) and run on standard VMs/servers. For pilots, existing resources are sufficient; for scaling, we dimension together.

Minimal. You provide contact persons, access, and if needed certificates/DNS; we handle integration, implementation, and governance coordination.

Both are possible. We rely on open architectures, so you can operate it yourself or have us manage it – depending on your resources and preferences.

Monitoring detects changes to data sources/interfaces early. Usually small adjustments suffice; alternatively, we provide Managed Services.

Typically TLS/VPN/SSH for transport, encryption of data at rest (e.g., AES-256) and role-based access controls. Design and documentation are project and compliance appropriate.

Through modular, versioned data models and open interfaces. New sources/processes can be connected without a big bang; the platform grows with you.

Proven approach: Goal/Architecture Workshop → Pilot in your environment → Rollout. First visible results (e.g., Dashboards, Automations, Knowledge Search) emerge quickly, with iterative expansion.